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Showing posts from August, 2021

Computrace Rootkit: What to do if you are locked

 Ok, so there this client of mine who brought me a laptop to fix it. According to him, he was a call center agent and his company issued a laptop to him, and he got fired, he refused to give the laptop back to the company, thinking it is his to keep because he was fired and he maybe thinking it is unfair to him. So the IT of their company locked the Laptop, and whatever they do, the lock keeps bugging him. He reformatted the drive and installed a new operating system but to no avail. Computrace What is computrace? Computrace is a security software, an Anti-theft software developed by absolute software as part of the MCLA's Laptop Initiative. It is a software built into laptop's BIOS that were purchased  and in the event of lost, the organization's IT can track the stolen laptop, lock it up, delete sensitive information, or, it can be ordered to brick itself (totally unusable). It is a very persistent rootkit that reformatting the drive, flashing the BIOS won't get the l